In order to enhance corporate governance, our company is dedicated to maintaining open communication channels with government agencies, shareholders, investors, employees, suppliers, customers, and other stakeholders associated with the company's interests (hereinafter referred to as "stakeholders"). We strive to respect and uphold their legitimate rights and interests, which also supports the company's functions in oversight and fraud prevention. To facilitate this, we have established a Stakeholder Zone on our company's website. Considering our business operates in a business-to-business (B2B) model, our stakeholders do not include general consumers.
Overview of Stakeholder Communication Channels and Focus Areas
|
Stakeholder |
Focus Areas |
Communication Methods |
Frequency |
|
Communication Effectiveness |
Contact |
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|
Government |
Compliance with laws Labor issues |
Official correspondence Corporate governance evaluation Public announcements on the Public Information Observation System Legal policy compliance Supervisory authority audits |
Irregular Annual Immediate Irregular Irregular |
|
Regularly disseminating updates on legal compliance to internal staff, and conducting periodic educational training sessions for relevant departments. |
carol@yselec.com.tw |
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|
Shareholders/Investors |
Business performance Legal compliance Risk management |
Shareholders' meeting Financial reports Company website Telephone and email Spokesperson mechanism Annual report |
Yearly Quarterly Immediate Irregular Irregular Yearly |
|
Utilizing diverse communication channels to engage with investors, sharing operational results and business strategies, and gathering various opinions for management decision-making reference. |
carol@yselec.com.tw |
||
|
Suppliers |
Supplier management Product quality management Operational status |
Supplier audits Supplier visits and meetings Telephone and email |
Irregular Irregular Irregular |
|
Expanding company principles to suppliers and collaborating with partners to uphold core values such as human rights, safety and health, and ethical procurement practices. |
mei@yselec.com.tw |
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|
Customers |
Customer management Innovation and research & development (R&D) Product quality management |
Visiting customers Customer site audits Customer satisfaction surveys |
Irregular Irregular Yearly |
|
Customers have designated communication channels, actively engaging with them to gather feedback and suggestions for improvement goals. |
sam@yselec.com.tw |
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|
Employees |
Labor relations Occupational health and safety Talent development and growth Talent recruitment and compensation benefits |
Employee welfare committee Bulletin board Outsourced training provision Labor-management meetings |
Yearly Irregular Irregular Irregular |
|
Through various diverse communication channels such as meetings and platforms, we gather opinions to maintain a good relationship with employees continuously, promoting harmonious labor relations and mutual success. |
carol@yselec.com.tw |
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|
Others (Banks, Nearby Community) |
Economic performance Compliance with laws |
Telephone and email Setting up windows and mailboxes |
Irregular Irregular |
|
Cultivating long-term partnerships with banks to maintain a good reputation record. |
carol@yselec.com.tw |
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